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Barbarian Diordieva - the lawyer, an analyst.
If you had legal issues, the problems connected with realisation of your rights, and also the questions, concerning legislations, write.
Setting questions, specify region (Ukraine, Russia etc.).
The beginning of the beginnings - preparation. Consider, that the business etiquette is based on several positions of principle - worthy appearance, goodwill, compulsion, restraint, a literary language and awareness (the information on the partner in negotiations does not happen superfluous and it is necessary to think of it in advance: the family and hobbies, a circle of its interests - all can appear useful).
Let's consider them more in detail.
The first impression about the person is created literally for 10-15 seconds of dialogue. That is why appearance in business etiquette - the powerful tool for purpose achievement. Many women know how to put on on business meetings, besides, Клео is especially detailed on this question stopped, but nevertheless to repeat here not a sin.
There is such concept - clothes official style. It is the strict, conservative, sustained style concerning the category of the international standards. The American expert in the field of etiquette John Molloj always asserts, that the business lady, preferring female "features" - laces, light tone, - move ahead on a career ladder is worse.
But completely to refuse all womanly in the shape it is not necessary. The partner should perceive you as the woman (as dialogue with the man goes by one rules, and with the woman - on another, and it at all does not mean, that consider you as sexual object), and for this purpose to it any external reference points are required. It is necessary to remember only, that the official style of dialogue demands minimum use of elements of sexual provocation in clothes. Any miniskirts, any blouses with low cut or with buttons which with a crash are unbuttoned, any clothes densely fitting a figure, any shouting, evident ornaments.
During business negotiations and meetings your pose should be simultaneously enough free and is reserved-tightened. Shrivelled on an edge of a chair the woman who has convulsively seized the handbag, all kind shows constraint, constraint, uncertainty in. Too free pose can be apprehended as the forwardness certificate. It is better to sit directly and freely to gesticulate within a so-called intimate zone in radius about 45 centimetres round your body. Avoid the neurotic gestures testifying to your constraint and nervousness: ковыряния in an ear, under nails, почесывания, corrections on itself of clothes, hairdresses …
To gain the interlocutor, use in conversation the offering gestures, allowing to see your palms. It is the certificate of your openness.
The bag is better be not to holding in a lap, and to put or put near to itself.
Knees hold together, even if you in trousers. If you do not know how to accept a pose "a foot on a foot", it is better than it to avoid. Do not hold in hands of any folders, and luggage documents on a table.
It is necessary to face benevolently and attentively to the interlocutor, showing, that that he speaks is interesting to you. Thus if at you with the interlocutor business relations the sight direct to the top part of the person, hardly above eyebrows, and for an attention designation - incidentally look in the face (the long steadfast sight in eyes, can cause in the interlocutor feeling of discomfort). At emotional dialogue the sight automatically moves from eyes to the bottom part of the person is at once is felt.
Features of your voice too matter in dialogue. If at you a high voice, try, that it was not shrill as in this case you can cause in the interlocutor insuperable desire to blink and stop up ears. The high timbre of a voice very much irritates and tyres, it associates with pressure or with dependence. Therefore achieve a chest and pleasant voice, having lowered it how much it is possible. But do not speak too silently and uncertainly.
Is better measured tempo of speech when you dare to do small pauses is perceived, showing, that before something to answer, consider the heard. At once there is a sensation, that you - "the person reasonable".
It is undesirable to speak too quickly, overflowing the interlocutor information streams. He can understand not at once, you inform it on what such grandiose project, and can be will interrupt you and will ask to repeat all at first. You Will waste time, and the most important thing, - you will let know, that you are a person small, dependent and try as soon as possible to have time to tell all while you "did not spend" for a door.
The raised tempo of speech always associates with dependence and lightness. And if you will speak too slowly you will tyre the interlocutor: to it all is already clear, and you still finish a phrase.
Now we will talk about a distance established between people in any business conversation. Each person depending on a personal emotionality itself defines a distance approaching for a given case. Emotional people seem closer and clear, held down and reserved remove the interlocutor on большее distance. The live mimicry when play eyebrows speaks about distance reduction, щурятся, smile, the live intonations, the unchained poses.
As soon as the interlocutor wishes to increase a distance, it stretches at once, transforming the person in an impenetrable mask, and starts to broadcast a passionless voice of a loud-speaker or the announcer of TV.
If you meaningly wish to increase a distance, begin more often, than it is necessary, to call the interlocutor on a name and a patronymic. In general, from time to time to mention a name of the interlocutor in conversation it is necessary. If you, talking to the person two hours on end, never named it by name, he can suspect, that you in general have forgotten, to whom talk.
Use of bureaucratic, bulky or out-of-date verbal designs like "certainly", "by all means" causes bewilderment, increases a distance and testifies to cool enough relation. Therefore it is necessary always to try to consider weight of nuances in mutual relations, playing with which, it is possible to grope the optimum style of dialogue arranging of both interlocutors.
Always own a situation! If you come on negotiations and you put on lower seat, than at the interlocutor, or faced to a window because of what you see only a dark silhouette on a bright background, know: you are laid down in unprofitable conditions, upon you put pressure. In that case, having felt, that is inconvenient you, tell, that you would like to change, having referred, for example, that light arrests attention. If to you do not go on a meeting refuse negotiations is better, differently the victory will be not for you.
In the end of negotiations it is necessary to thank the owner for time found for you. If you - a receiving party, very important visitor can be spent most, in other cases of visitors meets and the secretary sees off.
I hope, that the councils resulted above will help to develop sustained, deprived of vanity and unnecessary attempts style of behaviour.